I was hoping to be among the lucky few fans to get Giants playoff tickets this morning. I did not feel like standing in line for half the night and this morning, so I tried the more difficult route by trying to get the tickets online or over the phone. No luck.

The online server put me in a 'virtual waiting room,' which didn't even have magazines. All it did was refresh every 30 seconds telling me they were busy. If doctors operated this way, patients would die of boredom.

The phones were no good either. I had the house phone and cell phone going at the same time. This was frustrating because I would get the 'all of our lines are busy' message, but they would try to trick me. Usually the message came on after the first ring. Every now and then, the phone would ring twice, and I would think I was in, but then the message came on again. One time, it rang three times, and I was sure I was going to speak to a real operator, but the stupid machine was just toying with me.